More talk, eh walk

Still enjoying "The Knowing-Doing Gap" and found very strong links between "First, break all the rules" by the Gallup organisation and the two publications by writers Pfeffer and Sutton (this one and Hard Facts...).

Main 'link' (at the moment) is concentrating on what you expect the end-result of any task to be (any task for any employee/supplier - even yourself), not on the precise steps to get there.
That way it encourages innovation, self-responsibility and perhaps most importantly no clinging to historic, rigid procedures, especially in times of change (and when isn't it a time of change?)

I also find strong links between this and "Good to Great", another of what I call foundation block, links to their 'Hedge-hog concept'.  (Realise I should write a better review on Good to Great, I'll do that after I've finish reading this great foundation block "The Knowing-Doing Gap").